Representative Profiles

 

Name: Erin Gardner

Area Covered: Brisbane, Gold Coast & Surrounds

Contact Number: 0403 601 036

 

About Erin: 

Erin has been employed by Wilson Timbers for over ten years. She was originally employed as receptionist and internal phone sales. After three years Erin developed an extensive amount of product knowledge whilst building a great rapport with her customers. Sub sequentially Erin was offered a promotion to become a Sales Representative and she embraced the opportunity.
Erin is an experienced, attentive and dedicated representative, committed to delivering outstanding service to her customers. She understands that "Time is Money" and will go that extra mile to get materials to you when required, even if that means jumping in a truck and delivering them herself. Her commitment to Wilson Timbers and her never say "No" attitude ensures her customers are always left smiling. But don't just take our word for it. Below are some kind and encouraging words from our customers about Erin's commitment to her role here at Wilson Timbers.


We have been using Wilson Timbers for over eight years and have had good experiences with all aspects of the business. Erin Gardner was appointed as our rep over a year ago and has given us outstanding service ever since. Erin has always followed up on enquiries and orders in record time to ensure our jobs run smoothly. Erin’s ability and knowledge of all of the product range is extensive and commendable. I will always be happy to deal with Wilson Timbers and Erin in the future.                                                                                                                                    
Luke Kruberg  ( Director )
L.A.K Constructions          

 

I have been an account holder of Wilson Timbers for the last three years and in that time could not speak more highly of this company. My rep is Erin Gardner. Having been a self-employed carpenter for twenty-two years it is refreshing to find someone as capable, efficient and willing as Erin. She has a "nothing is too much trouble" attitude making everything for me so much simpler. Everything from deliveries arriving on time, prompt response to emails, a good variety of hardwood and stock and an accounts department who are understanding when it comes to payment schedules, makes for a company that you couldn’t fault.  I recommend Wilson Timbers at every opportunity and rate their service second to none.   

Steve Cossettini ( Carpenter )  

 

I have had the pleasure of knowing and dealing with Erin through Wilson Timbers for the past seven years. In this time I have come to appreciate the dedication she shows to her customers and lengths she will go to.  The amount of times a month Erin is able to arrange material for me on short notice or work her magic with suppliers is greatly appreciated. Of all the sales people I deal with day to day I can honestly say I'd be lost without her. 

Dave Spieker ( Director ) 
Focused Constructions 


We have worked with Erin as our representative for about four years now. When we first started using Wilson Timbers Erin made us feel that our business mattered to her. Erin has worked very hard to keep our business and when problems have arisen she has come through for us. We have a good business relationship with her and always have a laugh. Thanks for looking after us Erin.

Paul & Mitch Yeatman
Pamit Constuctions 

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Name: Stuart Madill

Area Covered: Brisbane, Sunshine Coast, Gold Coast & Surrounds

Contact Number: 0403 385 707

 

About Stuart:


Stuart has been employed by Wilson Timbers since 2011. Stuart started his career in the timber industry in 1993 where he was employed as a despatch clerk for a Brisbane timber yard. He was then promoted to an internal wholesale sales position and had the responsibility of selling the production of the company's three NSW hardwood sawmills. Selling three semi-trailer loads of hardwood framing, boards, and fencing a day kept Stuart on his toes and gave him a good grounding in the industry. Alas due to the closure of the old growth forests and the added burden of the GFC the business went into liquidation leaving Stuart looking for new opportunities. That's when he jumped on board with the Wilson Timbers crew and hasn't looked back. Stuart has made himself busy at Wilson Timbers and has immersed himself in purchasing, despatch and currently sales. " Switching from a Wholesale environment to a Trade/Retail one was a steep learning curve which I now find rewarding due to the vast range of products we have to offer as well as a large customer base to serve. A lot of customers that I have met over the time I have been with Wilson Timbers I consider friends." Stuart curently divides his time looking after Wilson Timbers' other business interest, Outdoor Structures Australia, where his main priority is to market their product range of decking, bollards, bridges, shelters and fencing to architects, landscape designers, government and the public.

 

My first dealing with Stuart was a big quote on some shiplap cladding. He was first to come back to me, the most competitive and any adjustments to profiles and quantities was done lightning fast. He alone brought me to Wilson Timbers and now I get almost everything there. In terms of recommending him I usually only do it for mates, because having him as a rep is an absolute advantage in the industry. In the last year I have learnt as much from Stuart as I have in the previous 15 years. His knowledge and passion on all things timber is remarkable.

Nicholas Pearson ( Director ) 
Pearson & Co

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I would like to take the time to thank all at Wilson Timbers for the service given to me over the last decade. I have received courteous service from both the office and sales staff. I would especially like to thank Stuart for his service and expertise. He has often gone out of his way to help me solve problems via his contacts in the industry.

John Barr ( Director ) 
John Barr Carpentry

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I’ve been purchasing Timber from Wilson’s for 12 years and I must say that having Stuart as my Rep has been very rewarding.  Stuart always goes that extra mile to have your order delivered when needed, source any timber that’s not in stock, replace timber that’s damaged or defective and has quotes back on time.

Overall Stuart is very efficient in his job and is very knowledgeable on the timber and products he stocks and sells.

Scott Aitken ( Director ) 
Centenary Carpentry

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